An exciting opportunity for an HR Consultant to join a leading automotive organisation in Coventry, providing expert HR advice and first-line support to employees through a busy HR Contact Centre. This role focuses on employee relations, HR policy guidance, employment law, case management, and stakeholder engagement, delivering high-quality HR support across the employee lifecycle. Ideal for candidates with experience in HR advisory, HR shared services, employment law, employee relations, and HR systems within a fast-paced, customer-focused environment.
Location: Coventry
The Opportunity
This employee focused role sits in the Contact Centre within HR Direct.
An exciting opportunity for an HR Consultant to join a leading automotive organisation in Coventry, supporting employees with expert advice on HR policies, employee relations, recruitment, performance, reward, and employment law. This role combines HR advisory, case management, stakeholder engagement, and HR shared services, delivering a responsive, customer-focused service while ensuring compliance with company policies and UK employment legislation. Ideal for candidates with experience in HR advisory, employee relations, HR contact centres, SuccessFactors, SAP, and high-volume case management.
Location: Coventry
The Opportunity
This employee focused role sits in the Contact Centre within HR Direct.
An exciting opportunity for an HR Data Compliance Consultant to join a leading automotive organisation in Coventry, supporting GDPR compliance and the end-to-end management of Data Subject Access Requests (DSARs) and other sensitive information requests. This role focuses on HR data compliance, employee data analysis, stakeholder management, and ensuring statutory deadlines are met while maintaining the highest standards of confidentiality and accuracy. Ideal for candidates with experience in GDPR, HR data, compliance, HR shared services, and SuccessFactors within a fast-paced corporate environment.
Location: Coventry
Duties:
Compliance Consultant will work with an existing team of 4 members, reporting into the Process Delivery Manager.
An exciting opportunity for an HR Operations Specialist to join a leading automotive organisation in Coventry, supporting key HR processes across the employee lifecycle in a busy shared services environment. This role focuses on HR administration, employee records, onboarding, offboarding, HR systems, and data accuracy, helping to deliver an efficient and compliant HR service. Ideal for candidates with experience in HR operations, HR shared services, SuccessFactors, and employee data management, with excellent organisational and communication skills.
Location: Coventry
Duties:
Process all employee lifecycle changes including new starters, leavers, transfers, promotions, and contract amendments.
An exciting opportunity for an HR Operations Specialist to join a leading automotive organisation in Coventry, supporting the full employee lifecycle within a fast-paced HR shared services environment. This role focuses on HR administration, employee data management, onboarding and offboarding, HR systems, and process improvement, ensuring accurate records and an excellent employee experience. Ideal for candidates with experience in HR operations, SuccessFactors, shared services, and HR administration, with strong organisational and customer service skills.
Location: Coventry
Duties:
Process all employee lifecycle changes including new starters, leavers, transfers, promotions, and contract amendments.
An exciting opportunity for an HR Operations Specialist to join a leading automotive organisation in Coventry, delivering efficient HR support across the full employee lifecycle in a dynamic shared services environment. This role focuses on HR administration, onboarding and offboarding, employee data management, HR systems, and compliance, ensuring accurate records and a high-quality service for employees and stakeholders. Ideal for candidates with experience in HR operations, shared services, SuccessFactors, and HR administration, with excellent organisational, communication, and customer service skills.
Location: Coventry
Duties:
Process all employee lifecycle changes including new starters, leavers, transfers, promotions, and contract amendments.
An exciting opportunity for a Workshop Manual Engineer to join a leading automotive engineering team in Coventry, creating and maintaining technical workshop manual content that supports efficient vehicle repair and servicing across global networks. This role focuses on technical authoring, serviceability validation, CAD-based procedure development, vehicle diagnostics, and collaboration with engineering and aftersales teams to enhance the technician experience. Ideal for qualified vehicle technicians with experience in automotive repair, workshop processes, CAD tools, and technical documentation within OEM or franchised retailer environments.
LOCATION: Coventry
WHAT TO EXPECT
A Workshop Manual Author is responsible for creation, and ongoing maintenance of Workshop Manual (WSM) content within TOPIx.
An exciting opportunity for a MAF Facility Engineer to join a leading automotive engineering team in Coventry, supporting advanced powertrain and vehicle test facilities across conventional, hybrid, and electric vehicle programmes. This role focuses on facility maintenance, fault diagnosis, calibration, instrumentation, and test equipment support, ensuring high-quality certification and development testing operations. Ideal for candidates with experience in electrical or mechanical engineering, emissions or dynamometer systems, facility maintenance, and automotive test environments within OEM or advanced engineering sectors.
Location: Coventry
The Opportunity
The MAF Facility Engineer will be part of the Facility within Product Engineering.
Join a globally recognised luxury automotive manufacturer renowned for engineering excellence and innovation. As a Metrology Laboratory Maintenance Engineer, you will play a vital role in supporting a world-class laboratory environment that underpins product development, quality assurance, and advanced engineering analysis. This is an exciting opportunity to work with cutting-edge metrology and scientific equipment, ensuring high standards of safety, reliability, and operational performance within a fast-paced, technically advanced environment.
The Opportunity
We are looking for a proactive and technically capable Metrology Laboratory Maintenance Engineer to support our world-class Metrology Laboratory within Product Engineering.
Join a globally recognised organisation known for delivering high-quality products and customer-focused solutions. As a Customer Service Representative, you will provide essential post-sale support across multiple channels, handling both technical and non-technical enquiries. This role offers the opportunity to resolve customer issues, coordinate with internal teams, and deliver a seamless service experience within a fast-paced, collaborative environment.
Duties:
General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including:
Remote Customer Service: Providing customer service and support via phone, online chat, or text including:
Call centre-based customer support in response to a high volume of low complexity inquiries
Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries
Distribution Centre Customer Service: Performed in a distribution centre, product returns/repair centre, or field walk-in customer service facility including:
Acting as liaison between customers, production and distribution departments related to specific customer orders
Providing technical and non-technical customer support in a walk-in service centre
Incumbents matching this specialisation are not compensated based on achievement of sales targets.