Join a high-performing team as a Workflow & Real-Time Analyst, where you will monitor live service performance, manage resources, and provide actionable insights to ensure optimal customer experiences. This role offers the opportunity to influence operational efficiency, support staff in real time, and contribute to the modernisation of workforce management systems. Ideal for analytical, proactive professionals with strong communication skills and experience in workforce management tools, this position allows you to make a tangible impact on service delivery and operational excellence.
Role Overview:
We are looking for a passionate, self-motivated Workflow & Real-Time Analyst to join our Customer Relationship Centre team.
A leading automotive and engineering organisation is seeking a Program Manager Specialist to support complex project and portfolio delivery. The role focuses on governance, planning, risk management, and performance tracking, using tools such as Jira, Confluence, and Tableau to provide actionable insights. Ideal for a detail-oriented, analytical professional with experience in PMO support, project scheduling, and stakeholder engagement within technical or engineering environments.
Key Accountabilities and Responsibilities
Governance & Assurance: Support implementation and monitoring of governance structures across the portfolio.
A globally respected automotive manufacturer is seeking a Procurement Buyer to support both direct and indirect operations at its Coventry location. This role delivers end-to-end procurement activity across sourcing, supplier selection, negotiation, contract administration and supplier performance management. Ideal for a confident procurement professional, the position offers autonomy, exposure to complex projects, and the opportunity to coach and support junior team members within a fast-paced manufacturing environment.
Duties:
Accountable for obtaining goods/services required by the organization including:
Indirect Operations (e.
An exciting opportunity has arisen for a Test Kitting Engineer to join a leading automotive brand in Coventry. In this role, you'll manage and deliver complete, accurate test kits for Batteries, EDUs, and Engine Test environments, ensuring all components are ready to support critical test activities. You'll work closely with cross-functional teams, coordinate procurement and logistics, and proactively implement process improvements to enhance efficiency. Ideal for engineers with experience in test kitting, powertrain systems, and strong organisational and communication skills.
Join a dynamic team as a Client Experience Advisor, delivering exceptional, personalised support to clients and retailers while representing a world-class luxury brand. This role offers the opportunity to resolve queries across multiple channels, drive client satisfaction, and contribute to continuous improvements in service operations. Ideal for motivated, energetic professionals with strong communication and problem-solving skills, this position allows you to create memorable experiences and build lasting client relationships.
The Opportunity
The UK Client Relationship Centre is a part of our Customer Experience function.
Become part of a high-performing team as a Customer Service Specialist, delivering exceptional support and personalised experiences to clients and retailers of a leading luxury brand. This role offers the opportunity to manage queries across multiple channels, resolve issues efficiently, and contribute to continuous improvements in service operations. Ideal for proactive, client-focused professionals with strong communication and problem-solving skills, this position allows you to make a meaningful impact on customer satisfaction and loyalty.
Duties:
The UK Client Relationship Centre is a part of our Customer Experience function.